Privacy Policy
Effective Date: June 3, 2026
Last Updated: May 3, 2026
EraRoute Transport LLC ("Company," "we," "us," or "our") is a Georgia-based limited liability company committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you engage our services, visit our website, or communicate with us through any channel.
By providing your information to EraRoute Transport LLC, you acknowledge that you have read and understood this Privacy Policy.
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
This information may include:
2.2 Information Collected Automatically
If you visit our website, we may automatically collect certain technical information, including:
This information is collected through standard web technologies including cookies and analytics tools.
2.3 Information from Third Parties
We may receive information about you from third parties such as:
EraRoute Transport LLC uses the information we collect for the following purposes:
3.1 Service Delivery To schedule, coordinate, dispatch, and complete transportation and hauling services you have requested.
3.2 Communication To respond to inquiries, confirm appointments, provide job updates, and communicate about active or upcoming engagements via phone, email, or SMS.
3.3 Billing and Payments To generate invoices, process payments, and manage accounts receivable.
3.4 SMS and Email Marketing To send promotional messages, service announcements, and business updates to individuals who have opted in to receive such communications. See Section 7 for full details on SMS communications.
3.5 Legal and Compliance To comply with applicable federal, Georgia state, and local laws and regulations, including Georgia Department of Transportation requirements and applicable recordkeeping obligations under Georgia law.
3.6 Business Operations To improve our services, evaluate performance, manage vendor relationships, and support internal business functions.
3.7 Safety and Security To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.
EraRoute Transport LLC does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:
4.1 Service Partners and Subcontractors When necessary to fulfill a service engagement, we may share relevant job and contact information with vetted subcontractors, carriers, or logistics partners. These parties are required to handle your information responsibly and only for the purpose of completing the job.
4.2 Payment Processors We share billing information with authorized payment processors solely to facilitate payment transactions. These processors operate under their own privacy and security policies.
4.3 Legal Requirements We may disclose your information if required to do so by law, court order, Georgia regulatory authority, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others. Georgia law may require disclosure of certain personal information in response to lawful government or law enforcement requests.
4.4 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of the Company's assets, your information may be transferred to the acquiring party. We will provide notice before your information becomes subject to a different privacy policy.
4.5 With Your Consent We may share your information for any other purpose with your explicit prior consent.
EraRoute Transport LLC complies with the Georgia Personal Identity Protection Act (O.C.G.A. 10-1-910 et seq.). In the event of a data breach involving your personal information — defined under Georgia law as an individual's first name or first initial and last name combined with any of the following unencrypted data elements: Social Security number, driver's license or state ID number, or financial account information — we will notify affected Georgia residents in the most expedient time possible and without unreasonable delay, consistent with the requirements of Georgia law.
Notification will be provided by one or more of the following methods:
EraRoute Transport LLC retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
Our website may use cookies, pixels, and similar tracking technologies to enhance your experience and collect analytics data. Cookies are small text files stored on your device that help us recognize returning visitors and understand how our website is used.
You may control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
8.1 EraRoute Transport LLC operates an SMS communication program for service updates and marketing purposes. Participation is voluntary and requires explicit opt-in consent.
8.2 Your mobile phone number and SMS opt-in status are considered sensitive contact data. We do not sell, share, or transfer your phone number or opt-in consent to any third party for marketing purposes.
8.3 SMS opt-in data and consent records are maintained separately from general marketing lists and are not redistributed under any circumstance.
8.4 To opt out of SMS communications at any time, reply STOP to any message from EraRoute Transport LLC. For assistance, reply HELP or contact us at hello@eraroute.com.
8.5 Message and data rates from your mobile carrier may apply. EraRoute Transport LLC is not responsible for charges imposed by your carrier in connection with SMS delivery.
EraRoute Transport LLC takes reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, loss, or destruction, consistent with the standards recognized under Georgia law. These measures include:
No method of electronic transmission or storage is entirely secure. While we work diligently to protect your information, we cannot guarantee absolute security.
10.1 Access and Correction You may contact us at any time to request access to the personal information we hold about you, or to request correction of inaccurate or incomplete records.
10.2 Deletion You may request deletion of your personal information. We will honor deletion requests subject to our legal and contractual obligations to retain certain records under Georgia law, including financial and tax records.
10.3 Opt-Out of Marketing Communications You may opt out of SMS marketing at any time by replying STOP to any message from us. You may opt out of email marketing by following the unsubscribe link in any marketing email or by contacting us directly at hello@eraroute.com.
10.4 Georgia Residents Georgia does not currently have a comprehensive consumer privacy statute equivalent to California's CCPA. However, EraRoute Transport LLC is committed to handling your personal information responsibly and transparently. Georgia residents may contact us at any time with privacy concerns and we will respond promptly and in good faith.
To exercise any of the rights above, contact us at:
Email: hello@eraroute.com
We will respond to verified requests within 30 days.
EraRoute Transport LLC does not knowingly collect personal information from individuals under the age of 18. Our services are intended exclusively for business clients, contractors, and adults operating in a professional capacity. If we become aware that we have collected information from a minor, we will take prompt steps to delete it.
Our website or communications may contain links to third-party websites or services. EraRoute Transport LLC is not responsible for the privacy practices of any third-party site. We encourage you to review the privacy policies of any external site you visit.
This Privacy Policy is governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any dispute arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in the State of Georgia.
EraRoute Transport LLC reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this document and, where appropriate, notify active clients by email or SMS. Your continued engagement with our services following notice of changes constitutes acceptance of the updated policy.
For questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
EraRoute Transport LLC State of Incorporation: Georgia Email: hello@eraroute.com
This Privacy Policy is effective as of the date listed above and is governed by the laws of the State of Georgia.